Practice Management Solutions

Whether you’re managing one or one hundred legal practitioners, Open Practice, our fully trust compliant practice management solution helps to improve the productivity and profitability of your firm. With integrated client and matter management, trust accounting, office time management, debt recovery and precedents, plus integration with our online search services, legal support services, and office automation services, Open Practice scales with your business as it grows.

Investing in a practice management solution is one of the most critical business decisions you will ever make. It requires complete confidence in your solution provider to understand and grow with your ongoing operational needs, and trust in them to ensure every new software update complies with the law. Failure by your solution provider to do this may be exposing your business to risk.

Open Practice is fully compliant with the current legislation. As well as alleviating manual record keeping, Open Practice maintains full audit trails of transactions providing ultimate reassurance abotu your compliance obligations, and time savings as well.

Key Benefits

  • Improve your firm's productivity by integrating client and matter management, precedents and legal searches.
  • Increase your firm's profitability with full trust accounting, office time management and debt recovery.
  • Significantly reduce ongoing accounting fees – Open Practice enforces consistent data entry procedures, and having all data available in real-time. Open Practice is user friendly minimising traning requirements.
  • Eliminate duplication of data with a single point of entry for client, creditor, and contact details. Maintain full integrity of data across the entire database.
  • Provide complete matter transparency to all staff – The firm can configure Open Practice for the level of user access providing visibility of data but ensuring maximum security.
  • Real time information – there is no batch processing, which ensures there is maximum system availability for all users.

Long Support Hours

Open Practice clients receive the highest level service standards within the legal industry – its Xtreme Service™ in action. We provide personalised Help Desk support via our National Client Centre, which operates from 7am to 7pm AEST, Monday through Friday. Weekend support can be organised by prior arrangement.

We also provide professional consulting advice about all aspects of our product range. Our expert consultants work alongside you to provide the most appropriate solutions for your business requirements.

Client Fulfilment Program (CFP)

CFP allows you to keep up to date with the latest developments in your practice management investment. CFP is an economical subscription service payable by monthly Direct Debit. The service provides cost effective benefits such as software updates for all licensed software, on-going research and development in a rapidly changing environment and access to the Client Only client section of the Open Practice website, with access to a variety of on-line resources including software downloads and commonly asked questions.

Open Practice's fully featured environment offers Australia's best practice management software solution. By providing case management, trust accounting, document production, precedent management, legal time recording and innovative cost capture features, it creates the efficiencies and returns which make it a virtual profit delivery system.

For more information about Open Practice, visit www.openpractice.com.au, or call us on 1300 366 002 to arrange a demonstration.